Policies at Rustic Disc Brakes
Service as It Should Be
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
This website is operated by Rustic Disc Brakes LLC. The terms “we”, “us”, and “our” refer to Rustic Disc Brakes throughout the site. We provide this website, including all information, tools, and services, to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices contained here.
By visiting our site and/or making a purchase, you engage with our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or linked. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. Your use of any part of the site signifies your agreement to these Terms. If you do not agree, you must not access the website or use any services. If these Terms are considered an offer, acceptance is strictly limited to these Terms.
Any new features or tools added to the store will also be subject to these Terms of Service. You can review the current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting changes on our website. It is your responsibility to check this page periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.
You may not use our site, written materials, or products for any illegal or unauthorized purpose, or in a way that violates any laws in your jurisdiction, including copyright laws.
RUSTIC WEBSITE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or that you are of legal age and have provided consent for any minor dependents to use the service. You agree not to use the platform for any illegal or unauthorized purposes and must comply with all applicable laws, including copyright regulations. It is prohibited to transmit viruses, worms, or any destructive code. Violating these Terms will result in immediate termination of your access to the Services.
MEASUREMENTS ARE IMPORTANT
Before ordering you need to confirm the bolt hole spacing center to center of either your front spindle or your rear axle housing flange against the measurements listed for the kit you are looking to purchase.
Failure to double check you drum backing plate to axle bolt pattern shown on the kit page you're looking to purchase, will result at your expense, any price difference in the exchange, shipping costs, along with 15-50% restocking fee, plus a 3.5% credit card processing fee.
CANCELLATION POLICY
We strive to provide a seamless shopping experience, and we appreciate your business. To ensure fairness and efficiency for all customers, please review our cancellation policy below.
Cancellation Window:
You may cancel your online order at any time before it has been processed and shipped. Once your order has been fulfilled and shipped, it cannot be canceled.
Cancellation Fee:
If you cancel your order after it has been placed but before it has been shipped, a cancellation fee of 5% of the total order value will be applied. This fee covers processing and administrative costs associated with the order.
Refund Processing:
After cancellation, any refund will be issued to the original payment method within 5–10 business days. The refund amount will be the total order value minus the 5% cancellation fee.
Order Status:
Contact us to check the status of your order. If your order has already been shipped, cancellation is no longer possible.
CONSENT TO TRANSMIT
We reserve the right to deny service to anyone, at any time, for any reason.
You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and could involve (a) transfers across various networks and (b) modifications to meet technical requirements of different devices or networks. Credit card details are always encrypted during transmission.
You agree not to copy, reproduce, sell, or exploit any part of the Service, its use, access to it, or any contact information on the website providing the Service, without our express written consent.
Section headings in this agreement are for convenience only and do not impact the interpretation or enforceability of these Terms.
PRICES SUBJECT TO CHANGE
During the length of time the price or availability of product sometimes change without notice. While every effort is made to ensure accuracy, Rustic Disk Brakes is not responsible for unforeseen price adjustments.
We also reserve the right to modify, suspend, or discontinue the Service, in whole or in part, at any time without prior notice. We shall not be liable to you or any third party for any such modification, price adjustment, suspension, or discontinuance.
COPYRIGHT NOTICE
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, its use, access to it, or any contact information on the website through which the Service is provided, without our express written permission.
TERMS AND CONDITIONS
Unless otherwise specifically agreed to in writing by Rustic Disk Brakes LLC, all prices, whether in Rustic Disk Brakes LLC price list, quotation, order acknowledgement or elsewhere, are in U.S. Dollars and are subject to change without notice at any time prior to shipment of the products.
We reserve the right, though we are not required, to restrict the sale of our products or services to specific individuals, regions, or legal jurisdictions, and we may apply this restriction on a case-by-case basis at any time for any reason. We may also limit the quantities of any products or services offered. All product descriptions, pricing, and availability are subject to change at any time and without prior notice, at our sole discretion. We further reserve the right to discontinue any product or service at any time. Any offer made for a product or service through this website is void where prohibited by law.
SITE DISCREPANCIES
The section headings in this agreement are for convenience only and do not limit or affect the Terms in any way.
The information provided on this site may not be accurate, complete, or up to date. It is intended for general informational purposes only and should not be relied upon as the sole basis for making decisions. Users are advised to consult primary, more accurate, and timely sources before taking action. Any use of the information on this site is at your own risk.
This site may include information, which is provided for reference and is not necessarily complete. We reserve the right to modify the site’s content at any time without obligation to update or notify. You are responsible for monitoring any changes to the site.
THIRD PARTY REFERENCES & PRODUCTS
We may give references to tools and services from third parties, which we do not monitor, control, or endorse in any way. You agree that using such references is done at your own choosing without warranties of any kind from us. We assume no liability for any issues arising from your use of these references and strongly recommend reviewing the terms and policies of the respective third-party providers before use.
Future features, services, or tools referenced on our site, will also be subject to these Terms.
Our Service may include content, products, or services from third parties, and we may provide links to third-party websites that are not affiliated with us. We are not responsible for the accuracy, legality, or content of these external sites or services.
Any transactions, purchases, or interactions with third-party websites are solely between you and the third party. We disclaim all liability for losses, damages, or harms incurred in connection with such transactions. Please direct any concerns or claims regarding third-party offerings directly to the relevant provider.
INDEMNITY CLAUSE
You agree to defend, compensate, and protect RUSTIC DISC BRAKES, LLC—along with its parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees—from any third-party claims or demands. This includes covering reasonable legal fees arising from your violation of these Terms of Service, any documents incorporated by reference, or your breach of applicable laws or third-party rights.